Joby CRM vs My ServiceBot AI: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Joby CRM and My ServiceBot AI. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Joby CRM | My ServiceBot AI |
|---|---|---|
| Documented score | B 70/100 | D 48/100 |
| Evidence confidence | High | Moderate |
| Location | Los Angeles, California, United States (Joby CRM LLC mailing address); Google Play lists a Miami, Florida app-seller address | United States; city not verified |
| Legal entity | Joby CRM LLC in published legal documents; BH HOME SOLUTION GROUP, LLC is the app-store seller; their public relationship was not verified | Exact legal entity name not verified in official materials |
| Phone | Public Facebook contact: +1 305-427-3288; Google Play app-support contact: +1 650-547-1295 | (415) 941-5232 |
| Pricing | Starter $89/month, Pro $129, and Grow $250, each listing unlimited users. Calls, SMS, AI, extra numbers, and a $5/active-worker live-location add-on can raise the total. Enterprise API, SSO, and SLA terms require a quote. | Custom-scoped through a demo |
| Contract | The live pricing page showed a 7-day, card-required trial on October 5, 2026. Plans renew monthly or annually. Monthly cancellation takes effect at period end without an unused-month refund; annual purchases and metered credits have separate refund rules. | Either party may terminate with 30 days written notice |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Joby's DPA and subprocessor register describe encryption, access controls, logging, backups, U.S.-primary processing, and named providers. Joby says it is not currently SOC 2 certified; no Joby CRM-specific public assurance artifact was located. | Encryption in transit and at rest is stated. SOC 2 Type II is described as in progress, not completed. |
| Data exit | Joby generally allows up to 30 days for post-termination export before active-system deletion, subject to retention and backup terms. CSV export is named, but the public file does not define a complete portable export or deletion proof. | The vendor says customers own their data and can request a full export. Deletion or anonymization within 90 days of closure is stated; backup continuity detail was not verified. |
| Independent reviews | 36 | 5 |
| Research date | 2026-10-05 | 2026-08-31 |
| Operational fit (max 22) | 20 | 14 |
| Integration & data sync (max 14) | 11 | 5 |
| Adoption & mobile (max 14) | 10 | 5 |
| Support & reliability (max 14) | 7 | 10 |
| Commercial clarity (max 10) | 10 | 3 |
| Security, privacy & exit (max 18) | 8 | 6 |
| Company transparency (max 8) | 4 | 5 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.