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Research file · 2026-08-31

My ServiceBot AI

A commercial-construction and subcontractor operations platform built around voice, bid-email parsing, and AI-assisted quantity takeoff.

https://myservicebot.ai/

This file records what was documented in reviewed public sources on 2026-08-31. It is not a security certification, a legal opinion, or a recommendation. Where something is marked not verified, it means we looked and did not find it publicly — not that it is absent or deficient.

The public record

Location
United States; city not verified
Legal entity
Exact legal entity name not verified in official materials
History
2024 product launch; vendor describes tool roots from 2019
Category
Commercial construction and subcontractor operations
Phone
(415) 941-5232
Support
Phone, email, 24/7 AI chat; stated business support Mon–Fri, 8am–6pm PST

Publicly identified principals

  • Andy Paschal Founder & CEO

    Public profile describes more than 20 years in construction and prior leadership at AP Electric.

    Source
  • Denise S. Fraile CEO & Co-Founder

    Public profile describes more than 20 years in business-development and marketing roles.

    Source

Public operating signals

The matched Instagram, Facebook, and LinkedIn accounts were active in the sampled period. Instagram displayed the largest public audience and daily contractor-focused content; visible engagement was mostly reactions with some comments.

Source

Pricing, contract, security & exit

Pricing
Custom-scoped through a demo
Contract
Either party may terminate with 30 days written notice
Security
Encryption in transit and at rest is stated. SOC 2 Type II is described as in progress, not completed.
Data exit
The vendor says customers own their data and can request a full export. Deletion or anonymization within 90 days of closure is stated; backup continuity detail was not verified.

Third-party assurance

Vendor security controls documented

A CSA STAR AI CAIQ listing exists for Staffinity's AI workplace product, but no explicit public link was found establishing that it covers MSB CommandCore. It is therefore not counted as assurance evidence for My ServiceBot.

Source

Documented capabilities

  • Voice-dictated daily logs
  • Bid-invite email parsing and AI quantity takeoff
  • Commercial subcontractor scheduling and job costing

Documented integrations

  • Google, Yelp, Facebook, and Instagram references
  • Bid-email parsing

Looked for, not found in public sources

  • Native iOS or Android app
  • Offline operation
  • GPS-specific time tracking

These are gaps in the public record. Ask the vendor directly; several may well exist without being publicly documented.

Score breakdown

Operational fit Field work, sales, estimating, and automation
14/22
Integration & data sync Accounting, ecosystem connections, and API evidence
5/14
Adoption & mobile Field-team usability, onboarding, and offline evidence
5/14
Support & reliability Reachability, published support, and operating evidence
10/14
Commercial clarity Public pricing, billing model, trial, cancellation, and renewal terms
3/10
Security, privacy & exit Third-party assurance evidence, privacy governance, and practical data exit
6/18
Company transparency Named principals, sustained operating communication, and review context
5/8
Public-Evidence Fit & Exit Score
48/100

How each dimension is scored ↗

Independent review signals

A Trustpilot presence exists, but the sample is small and mainstream B2B review listings were not located.

Small sample: 5 total reviews across all platforms. Ratings drawn from samples this size are not a reliable measure of broad market experience, in either direction.

Ratings belong to the platforms shown and were read on 2026-08-31. We do not host reviews, and we never convert review sentiment into a security or exit-readiness claim.

What to ask before you sign

  • Confirm the legal entity, physical address, and contracting party.
  • Request a DPA, subprocessor list, retention schedule, and continuity plan.
  • Verify that the accounting integrations you need are live, not planned.

Source trail

Class A: legal, regulatory, product, or registry material. Class B: vendor-published support or product material. Class C: independent review platform or community source.

Something here out of date or wrong? Request a correction ↗