FieldPulse vs Workiz: Field Service Software Comparison
Compare the public evidence ServiceDax documented for FieldPulse and Workiz. Select another platform below to open a different permanent comparison URL.
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| Comparison point | FieldPulse | Workiz |
|---|---|---|
| Documented score | B 80/100 | B 77/100 |
| Evidence confidence | High | High |
| Location | Dallas, Texas, United States | San Diego, California, United States |
| Legal entity | Flicent Inc. | Workiz, Inc. |
| Phone | Sales (817) 634-2218; support (469) 382-5668 | (855) 790-7363 |
| Pricing | Custom, seat-based quote; exact rate card not public | Standard, Pro, and Ultimate feature tiers are public; paid-plan pricing requires a quote. A seven-day trial is advertised. |
| Contract | One-year initial term with automatic renewal; 60 days written notice required before term end; cancellation does not yield a refund | Terms state a default 12-month term with automatic 12-month renewal unless either party gives at least 30 days' written non-renewal notice; fees are generally non-refundable and annual increases of up to 10% are permitted with notice. |
| Third-party assurance | Third-party assurance not located in reviewed public sources | Vendor security controls documented |
| Security | Privacy policy describes SSL and regular scanning. Independent SOC 2 or ISO evidence was not located. | The Trust Center publishes a management commitment to an information-security system in accordance with ISO 27001 requirements. No public ISO certificate, SOC 2 report metadata, matching CSA STAR record, or TrustPartners record with supporting evidence was located under the reviewed Workiz names. |
| Data exit | CSV export for customer information is documented. Complete account export, DPA, post-termination period, and wind-down plan were not verified. | PDF and CSV report export is documented. The reviewed public record did not establish a complete-account export or fixed post-termination retrieval period; terms say access ends at termination and content may be permanently deleted. |
| Independent reviews | 1354 | 3113 |
| Research date | 2026-08-31 | 2026-09-03 |
| Operational fit (max 22) | 22 | 20 |
| Integration & data sync (max 14) | 14 | 13 |
| Adoption & mobile (max 14) | 13 | 13 |
| Support & reliability (max 14) | 14 | 11 |
| Commercial clarity (max 10) | 4 | 7 |
| Security, privacy & exit (max 18) | 5 | 5 |
| Company transparency (max 8) | 8 | 8 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.