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Ascora vs FieldPulse: Field Service Software Comparison

Compare the public evidence ServiceDax documented for Ascora and FieldPulse. Select another platform below to open a different permanent comparison URL.

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Comparison pointAscoraFieldPulse
Documented scoreB 84/100B 80/100
Evidence confidenceHighHigh
LocationCanning Vale / Perth, Western AustraliaDallas, Texas, United States
Legal entityAscora Group Pty Ltd (ABN 51 671 893 477)Flicent Inc.
PhoneUS (903) 501-3788; Australia 1300 810 789Sales (817) 634-2218; support (469) 382-5668
PricingU.S. page: Essentials USD $45/user/month; Elite USD $59/user/month; Enterprise custom. Australian page lists AUD pricing and states that a one-time implementation fee applies.Custom, seat-based quote; exact rate card not public
Contract30-day notice; no lock-in contracts marketedOne-year initial term with automatic renewal; 60 days written notice required before term end; cancellation does not yield a refund
Third-party assuranceVendor security controls documentedThird-party assurance not located in reviewed public sources
SecurityAzure hosting, 2,048-bit encryption, and annual PCI DSS audits are stated. Scope and audit evidence should be requested directly, as no independent artifact was located.Privacy policy describes SSL and regular scanning. Independent SOC 2 or ISO evidence was not located.
Data exitExport tools are documented. The SaaS agreement states deletion 90 days after termination and assigns the customer backup responsibility.CSV export for customer information is documented. Complete account export, DPA, post-termination period, and wind-down plan were not verified.
Independent reviews791354
Research date2026-08-312026-08-31
Operational fit (max 22)2222
Integration & data sync (max 14)1414
Adoption & mobile (max 14)1113
Support & reliability (max 14)1214
Commercial clarity (max 10)84
Security, privacy & exit (max 18)105
Company transparency (max 8)78

A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.