Coperniq vs WorkWave: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Coperniq and WorkWave. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Coperniq | WorkWave |
|---|---|---|
| Documented score | C 67/100 | D 50/100 |
| Evidence confidence | High | Moderate |
| Location | San Francisco, California notice address; public Facebook and app-store records also show San Diego addresses that Coperniq has not publicly reconciled | Holmdel, New Jersey, United States |
| Legal entity | Coperniq Inc., a Delaware corporation in the public MSA; state file number/certificate of good standing was not retrieved | WorkWave LLC and affiliates |
| Phone | Corporate site: +1 619-279-5504; Google Play developer contact: +1 858-405-6465 | Sales (866) 794-1658; support (800) 762-0301 |
| Pricing | Current public list prices are Field at $90/user/month and Office at $200/user/month. Platform seats, Coperniq Intelligence, and voice agents are separately priced; the public page does not show those rates, minimums, implementation fees, taxes, usage charges, billing cadence, or trial terms. | Contact sales. No current public paid plan matrix, trial term, user metric, implementation fee, or total-cost schedule was verified for the portfolio. |
| Contract | The public MSA makes term, start/end dates, and subscription fees Order-Form dependent. Unless an Order Form says otherwise, fees are due in advance, payable within 30 days, and described as non-refundable and non-cancellable. Public material did not establish ordinary convenience cancellation, auto-renewal/non-renewal, or a separate refund policy. | The public MSA makes the specific subscription term and renewal mechanics dependent on the Order Form. It describes services as noncancelable for the selected term and allows early-termination fees as specified in the Order Form. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | The public MSA and Privacy Policy describe industry-standard measures, encryption/SSL, firewalls, access controls, breach process, U.S.-based servers, and privacy/service-provider roles. ServiceDax did not locate a Coperniq-specific public SOC 2/ISO artifact, CSA STAR record, TrustPartners listing, public DPA, complete subprocessor register, or public trust-center artifact. | WorkWave publishes detailed security controls and claims PCI DSS, SOC 1 Type 2, SOC 2 Type 2, Data Privacy Framework, and GDPR-related program coverage. A U.S. government registry lists WorkWave LLC as an active DPF participant. ServiceDax did not independently review a current scope-relevant SOC or PCI report, public ISO certificate, matching CSA STAR entry, or TrustPartners record. |
| Data exit | After expiration or termination, the MSA provides 14 days of limited platform access to export one copy of stored Customer Content/Data, then says Coperniq has no further obligation. CSV export and broad API/file-retrieval paths are documented, but public material does not promise a complete export manifest, media/audit-history scope, re-importability, assisted exit, deletion certificate, or backup-retention deadline. | The MSA offers a paid content backup on request within 30 days after termination or expiry, after fees are paid, in a medium or format WorkWave determines. It does not publicly promise a self-service complete-account export, buyer-selected format, or no-cost continuity process. |
| Independent reviews | 15 | 17 |
| Research date | 2026-10-07 | 2026-09-09 |
| Profile updated | 2026-10-14 | 2026-09-09 |
| Operational fit (max 22) | 19 | 17 |
| Integration & data sync (max 14) | 12 | 6 |
| Adoption & mobile (max 14) | 10 | 4 |
| Support & reliability (max 14) | 7 | 5 |
| Commercial clarity (max 10) | 5 | 2 |
| Security, privacy & exit (max 18) | 8 | 12 |
| Company transparency (max 8) | 6 | 4 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.