Ascora vs Coperniq: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Ascora and Coperniq. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Ascora | Coperniq |
|---|---|---|
| Documented score | B 84/100 | C 67/100 |
| Evidence confidence | High | High |
| Location | Canning Vale / Perth, Western Australia | San Francisco, California notice address; public Facebook and app-store records also show San Diego addresses that Coperniq has not publicly reconciled |
| Legal entity | Ascora Group Pty Ltd (ABN 51 671 893 477) | Coperniq Inc., a Delaware corporation in the public MSA; state file number/certificate of good standing was not retrieved |
| Phone | US (903) 501-3788; Australia 1300 810 789 | Corporate site: +1 619-279-5504; Google Play developer contact: +1 858-405-6465 |
| Pricing | U.S. page: Essentials USD $45/user/month; Elite USD $59/user/month; Enterprise custom. Australian page lists AUD pricing and states that a one-time implementation fee applies. | Current public list prices are Field at $90/user/month and Office at $200/user/month. Platform seats, Coperniq Intelligence, and voice agents are separately priced; the public page does not show those rates, minimums, implementation fees, taxes, usage charges, billing cadence, or trial terms. |
| Contract | 30-day notice; no lock-in contracts marketed | The public MSA makes term, start/end dates, and subscription fees Order-Form dependent. Unless an Order Form says otherwise, fees are due in advance, payable within 30 days, and described as non-refundable and non-cancellable. Public material did not establish ordinary convenience cancellation, auto-renewal/non-renewal, or a separate refund policy. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Azure hosting, 2,048-bit encryption, and annual PCI DSS audits are stated. Scope and audit evidence should be requested directly, as no independent artifact was located. | The public MSA and Privacy Policy describe industry-standard measures, encryption/SSL, firewalls, access controls, breach process, U.S.-based servers, and privacy/service-provider roles. ServiceDax did not locate a Coperniq-specific public SOC 2/ISO artifact, CSA STAR record, TrustPartners listing, public DPA, complete subprocessor register, or public trust-center artifact. |
| Data exit | Export tools are documented. The SaaS agreement states deletion 90 days after termination and assigns the customer backup responsibility. | After expiration or termination, the MSA provides 14 days of limited platform access to export one copy of stored Customer Content/Data, then says Coperniq has no further obligation. CSV export and broad API/file-retrieval paths are documented, but public material does not promise a complete export manifest, media/audit-history scope, re-importability, assisted exit, deletion certificate, or backup-retention deadline. |
| Independent reviews | 79 | 15 |
| Research date | 2026-08-31 | 2026-10-07 |
| Profile updated | 2026-08-31 | 2026-10-14 |
| Operational fit (max 22) | 22 | 19 |
| Integration & data sync (max 14) | 14 | 12 |
| Adoption & mobile (max 14) | 11 | 10 |
| Support & reliability (max 14) | 12 | 7 |
| Commercial clarity (max 10) | 8 | 5 |
| Security, privacy & exit (max 18) | 10 | 8 |
| Company transparency (max 8) | 7 | 6 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.