Coperniq vs Joby CRM: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Coperniq and Joby CRM. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Coperniq | Joby CRM |
|---|---|---|
| Documented score | C 67/100 | B 70/100 |
| Evidence confidence | High | High |
| Location | San Francisco, California notice address; public Facebook and app-store records also show San Diego addresses that Coperniq has not publicly reconciled | Los Angeles, California, United States (Joby CRM LLC mailing address); Google Play lists a Miami, Florida app-seller address |
| Legal entity | Coperniq Inc., a Delaware corporation in the public MSA; state file number/certificate of good standing was not retrieved | Joby CRM LLC in published legal documents; BH HOME SOLUTION GROUP, LLC is the app-store seller; their public relationship was not verified |
| Phone | Corporate site: +1 619-279-5504; Google Play developer contact: +1 858-405-6465 | Public Facebook contact: +1 305-427-3288; Google Play app-support contact: +1 650-547-1295 |
| Pricing | Current public list prices are Field at $90/user/month and Office at $200/user/month. Platform seats, Coperniq Intelligence, and voice agents are separately priced; the public page does not show those rates, minimums, implementation fees, taxes, usage charges, billing cadence, or trial terms. | Starter $89/month, Pro $129, and Grow $250, each listing unlimited users. Calls, SMS, AI, extra numbers, and a $5/active-worker live-location add-on can raise the total. Enterprise API, SSO, and SLA terms require a quote. |
| Contract | The public MSA makes term, start/end dates, and subscription fees Order-Form dependent. Unless an Order Form says otherwise, fees are due in advance, payable within 30 days, and described as non-refundable and non-cancellable. Public material did not establish ordinary convenience cancellation, auto-renewal/non-renewal, or a separate refund policy. | The live pricing page showed a 7-day, card-required trial on October 5, 2026. Plans renew monthly or annually. Monthly cancellation takes effect at period end without an unused-month refund; annual purchases and metered credits have separate refund rules. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | The public MSA and Privacy Policy describe industry-standard measures, encryption/SSL, firewalls, access controls, breach process, U.S.-based servers, and privacy/service-provider roles. ServiceDax did not locate a Coperniq-specific public SOC 2/ISO artifact, CSA STAR record, TrustPartners listing, public DPA, complete subprocessor register, or public trust-center artifact. | Joby's DPA and subprocessor register describe encryption, access controls, logging, backups, U.S.-primary processing, and named providers. Joby says it is not currently SOC 2 certified; no Joby CRM-specific public assurance artifact was located. |
| Data exit | After expiration or termination, the MSA provides 14 days of limited platform access to export one copy of stored Customer Content/Data, then says Coperniq has no further obligation. CSV export and broad API/file-retrieval paths are documented, but public material does not promise a complete export manifest, media/audit-history scope, re-importability, assisted exit, deletion certificate, or backup-retention deadline. | Joby generally allows up to 30 days for post-termination export before active-system deletion, subject to retention and backup terms. CSV export is named, but the public file does not define a complete portable export or deletion proof. |
| Independent reviews | 15 | 36 |
| Research date | 2026-10-07 | 2026-10-05 |
| Profile updated | 2026-10-14 | 2026-10-05 |
| Operational fit (max 22) | 19 | 20 |
| Integration & data sync (max 14) | 12 | 11 |
| Adoption & mobile (max 14) | 10 | 10 |
| Support & reliability (max 14) | 7 | 7 |
| Commercial clarity (max 10) | 5 | 10 |
| Security, privacy & exit (max 18) | 8 | 8 |
| Company transparency (max 8) | 6 | 4 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.