Ascora vs Vivid Trades: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Ascora and Vivid Trades. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Ascora | Vivid Trades |
|---|---|---|
| Documented score | B 84/100 | IE 37/100 |
| Evidence confidence | High | Low |
| Location | Canning Vale / Perth, Western Australia | Goodyear, Arizona, United States |
| Legal entity | Ascora Group Pty Ltd (ABN 51 671 893 477) | Vivid Trades LLC |
| Phone | US (903) 501-3788; Australia 1300 810 789 | No public sales or support telephone number verified |
| Pricing | U.S. page: Essentials USD $45/user/month; Elite USD $59/user/month; Enterprise custom. Australian page lists AUD pricing and states that a one-time implementation fee applies. | Monthly and annual terms documented; public tier pricing not verified |
| Contract | 30-day notice; no lock-in contracts marketed | 30-day post-termination customer-data export window stated |
| Third-party assurance | Vendor security controls documented | Third-party assurance not located in reviewed public sources |
| Security | Azure hosting, 2,048-bit encryption, and annual PCI DSS audits are stated. Scope and audit evidence should be requested directly, as no independent artifact was located. | Vendor privacy material describes HTTPS, access controls, workspace isolation, and optional mobile biometrics. No independent certification was located. |
| Data exit | Export tools are documented. The SaaS agreement states deletion 90 days after termination and assigns the customer backup responsibility. | Export tools are available for 30 days after termination. Complete file coverage and formats need confirmation. |
| Independent reviews | 79 | None located |
| Research date | 2026-08-31 | 2026-08-31 |
| Operational fit (max 22) | 22 | 11 |
| Integration & data sync (max 14) | 14 | 7 |
| Adoption & mobile (max 14) | 11 | 2 |
| Support & reliability (max 14) | 12 | 4 |
| Commercial clarity (max 10) | 8 | 3 |
| Security, privacy & exit (max 18) | 10 | 7 |
| Company transparency (max 8) | 7 | 3 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.