Upvoit vs WorkWave: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Upvoit and WorkWave. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Upvoit | WorkWave |
|---|---|---|
| Documented score | C 64/100 | D 50/100 |
| Evidence confidence | Moderate | Moderate |
| Location | Ahmedabad, India | Holmdel, New Jersey, United States |
| Legal entity | Excelhunters Technologies Pvt Ltd | WorkWave LLC and affiliates |
| Phone | +1 7603 380 062 | Sales (866) 794-1658; support (800) 762-0301 |
| Pricing | $20/user/month monthly; $18 quarterly; $16 annual; 14-day trial after a demo | Contact sales. No current public paid plan matrix, trial term, user metric, implementation fee, or total-cost schedule was verified for the portfolio. |
| Contract | Monthly or annual terms auto-renew. The pricing page says cancel anytime, while the terms require 30 days' notice before the subscription term ends; paid fees are non-refundable. | The public MSA makes the specific subscription term and renewal mechanics dependent on the Order Form. It describes services as noncancelable for the selected term and allows early-termination fees as specified in the Order Form. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Encrypted storage and daily backups are claimed. The privacy policy says data may be processed in India or other service-provider countries. No independently verified SOC 2 or ISO evidence was located. | WorkWave publishes detailed security controls and claims PCI DSS, SOC 1 Type 2, SOC 2 Type 2, Data Privacy Framework, and GDPR-related program coverage. A U.S. government registry lists WorkWave LLC as an active DPF participant. ServiceDax did not independently review a current scope-relevant SOC or PCI report, public ISO certificate, matching CSA STAR entry, or TrustPartners record. |
| Data exit | PDF and Excel report export is documented. The terms say customers have 30 days to export after termination, then separately say Upvoit may delete data after 14 days. Full export scope and formats are not defined. | The MSA offers a paid content backup on request within 30 days after termination or expiry, after fees are paid, in a medium or format WorkWave determines. It does not publicly promise a self-service complete-account export, buyer-selected format, or no-cost continuity process. |
| Independent reviews | 3 | 17 |
| Research date | 2026-09-08 | 2026-09-09 |
| Profile updated | 2026-10-15 | 2026-09-09 |
| Operational fit (max 22) | 18 | 17 |
| Integration & data sync (max 14) | 11 | 6 |
| Adoption & mobile (max 14) | 7 | 4 |
| Support & reliability (max 14) | 9 | 5 |
| Commercial clarity (max 10) | 9 | 2 |
| Security, privacy & exit (max 18) | 5 | 12 |
| Company transparency (max 8) | 5 | 4 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.