My ServiceBot AI vs Workiz: Field Service Software Comparison
Compare the public evidence ServiceDax documented for My ServiceBot AI and Workiz. Select another platform below to open a different permanent comparison URL.
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| Comparison point | My ServiceBot AI | Workiz |
|---|---|---|
| Documented score | D 48/100 | B 77/100 |
| Evidence confidence | Moderate | High |
| Location | United States; city not verified | San Diego, California, United States |
| Legal entity | Exact legal entity name not verified in official materials | Workiz, Inc. |
| Phone | (415) 941-5232 | (855) 790-7363 |
| Pricing | Custom-scoped through a demo | Standard, Pro, and Ultimate feature tiers are public; paid-plan pricing requires a quote. A seven-day trial is advertised. |
| Contract | Either party may terminate with 30 days written notice | Terms state a default 12-month term with automatic 12-month renewal unless either party gives at least 30 days' written non-renewal notice; fees are generally non-refundable and annual increases of up to 10% are permitted with notice. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Encryption in transit and at rest is stated. SOC 2 Type II is described as in progress, not completed. | The Trust Center publishes a management commitment to an information-security system in accordance with ISO 27001 requirements. No public ISO certificate, SOC 2 report metadata, matching CSA STAR record, or TrustPartners record with supporting evidence was located under the reviewed Workiz names. |
| Data exit | The vendor says customers own their data and can request a full export. Deletion or anonymization within 90 days of closure is stated; backup continuity detail was not verified. | PDF and CSV report export is documented. The reviewed public record did not establish a complete-account export or fixed post-termination retrieval period; terms say access ends at termination and content may be permanently deleted. |
| Independent reviews | 5 | 3113 |
| Research date | 2026-08-31 | 2026-09-03 |
| Operational fit (max 22) | 14 | 20 |
| Integration & data sync (max 14) | 5 | 13 |
| Adoption & mobile (max 14) | 5 | 13 |
| Support & reliability (max 14) | 10 | 11 |
| Commercial clarity (max 10) | 3 | 7 |
| Security, privacy & exit (max 18) | 6 | 5 |
| Company transparency (max 8) | 5 | 8 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.