Joby CRM vs Upvoit: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Joby CRM and Upvoit. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Joby CRM | Upvoit |
|---|---|---|
| Documented score | B 70/100 | C 64/100 |
| Evidence confidence | High | Moderate |
| Location | Los Angeles, California, United States (Joby CRM LLC mailing address); Google Play lists a Miami, Florida app-seller address | Ahmedabad, India |
| Legal entity | Joby CRM LLC in published legal documents; BH HOME SOLUTION GROUP, LLC is the app-store seller; their public relationship was not verified | Excelhunters Technologies Pvt Ltd |
| Phone | Public Facebook contact: +1 305-427-3288; Google Play app-support contact: +1 650-547-1295 | +1 7603 380 062 |
| Pricing | Starter $89/month, Pro $129, and Grow $250, each listing unlimited users. Calls, SMS, AI, extra numbers, and a $5/active-worker live-location add-on can raise the total. Enterprise API, SSO, and SLA terms require a quote. | $20/user/month monthly; $18 quarterly; $16 annual; 14-day trial after a demo |
| Contract | The live pricing page showed a 7-day, card-required trial on October 5, 2026. Plans renew monthly or annually. Monthly cancellation takes effect at period end without an unused-month refund; annual purchases and metered credits have separate refund rules. | Monthly or annual terms auto-renew. The pricing page says cancel anytime, while the terms require 30 days' notice before the subscription term ends; paid fees are non-refundable. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Joby's DPA and subprocessor register describe encryption, access controls, logging, backups, U.S.-primary processing, and named providers. Joby says it is not currently SOC 2 certified; no Joby CRM-specific public assurance artifact was located. | Encrypted storage and daily backups are claimed. The privacy policy says data may be processed in India or other service-provider countries. No independently verified SOC 2 or ISO evidence was located. |
| Data exit | Joby generally allows up to 30 days for post-termination export before active-system deletion, subject to retention and backup terms. CSV export is named, but the public file does not define a complete portable export or deletion proof. | PDF and Excel report export is documented. The terms say customers have 30 days to export after termination, then separately say Upvoit may delete data after 14 days. Full export scope and formats are not defined. |
| Independent reviews | 36 | 3 |
| Research date | 2026-10-05 | 2026-09-08 |
| Profile updated | 2026-10-05 | 2026-10-15 |
| Operational fit (max 22) | 20 | 18 |
| Integration & data sync (max 14) | 11 | 11 |
| Adoption & mobile (max 14) | 10 | 7 |
| Support & reliability (max 14) | 7 | 9 |
| Commercial clarity (max 10) | 10 | 9 |
| Security, privacy & exit (max 18) | 8 | 5 |
| Company transparency (max 8) | 4 | 5 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.