My ServiceBot AI vs Upvoit: Field Service Software Comparison
Compare the public evidence ServiceDax documented for My ServiceBot AI and Upvoit. Select another platform below to open a different permanent comparison URL.
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| Comparison point | My ServiceBot AI | Upvoit |
|---|---|---|
| Documented score | D 48/100 | C 64/100 |
| Evidence confidence | Moderate | Moderate |
| Location | United States; city not verified | Ahmedabad, India |
| Legal entity | Exact legal entity name not verified in official materials | Excelhunters Technologies Pvt Ltd |
| Phone | (415) 941-5232 | +1 7603 380 062 |
| Pricing | Custom-scoped through a demo | $20/user/month monthly; $18 quarterly; $16 annual; 14-day trial after a demo |
| Contract | Either party may terminate with 30 days written notice | Monthly or annual terms auto-renew. The pricing page says cancel anytime, while the terms require 30 days' notice before the subscription term ends; paid fees are non-refundable. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Encryption in transit and at rest is stated. SOC 2 Type II is described as in progress, not completed. | Encrypted storage and daily backups are claimed. The privacy policy says data may be processed in India or other service-provider countries. No independently verified SOC 2 or ISO evidence was located. |
| Data exit | The vendor says customers own their data and can request a full export. Deletion or anonymization within 90 days of closure is stated; backup continuity detail was not verified. | PDF and Excel report export is documented. The terms say customers have 30 days to export after termination, then separately say Upvoit may delete data after 14 days. Full export scope and formats are not defined. |
| Independent reviews | 5 | 3 |
| Research date | 2026-08-31 | 2026-09-08 |
| Profile updated | 2026-08-31 | 2026-10-15 |
| Operational fit (max 22) | 14 | 18 |
| Integration & data sync (max 14) | 5 | 11 |
| Adoption & mobile (max 14) | 5 | 7 |
| Support & reliability (max 14) | 10 | 9 |
| Commercial clarity (max 10) | 3 | 9 |
| Security, privacy & exit (max 18) | 6 | 5 |
| Company transparency (max 8) | 5 | 5 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.