Coperniq vs Simpro: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Coperniq and Simpro. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Coperniq | Simpro |
|---|---|---|
| Documented score | C 67/100 | B 83/100 |
| Evidence confidence | High | High |
| Location | San Francisco, California notice address; public Facebook and app-store records also show San Diego addresses that Coperniq has not publicly reconciled | Global supplier with a published Miami headquarters and offices in the United States, Australia, New Zealand, and the United Kingdom |
| Legal entity | Coperniq Inc., a Delaware corporation in the public MSA; state file number/certificate of good standing was not retrieved | The contracting entity varies by region and order: Simpro Software Ltd. for the Americas, Simpro Software Ltd. (UK) for Europe, Simpro Software New Zealand Limited for New Zealand, and Simpro Software Pty Ltd for Australia and other regions |
| Phone | Corporate site: +1 619-279-5504; Google Play developer contact: +1 858-405-6465 | U.S./Canada sales: +1 855 338 6041; regional phone routes are also published |
| Pricing | Current public list prices are Field at $90/user/month and Office at $200/user/month. Platform seats, Coperniq Intelligence, and voice agents are separately priced; the public page does not show those rates, minimums, implementation fees, taxes, usage charges, billing cadence, or trial terms. | Quote-based. Simpro describes a Base Plan, separate add-ons, monthly or annual billing, and an initial setup fee tied to onboarding, training, migration, customization, and support. It does not publish dollar rates, add-on prices, or a complete cost example. |
| Contract | The public MSA makes term, start/end dates, and subscription fees Order-Form dependent. Unless an Order Form says otherwise, fees are due in advance, payable within 30 days, and described as non-refundable and non-cancellable. Public material did not establish ordinary convenience cancellation, auto-renewal/non-renewal, or a separate refund policy. | The current Terms use automatic renewal. Either party may end a monthly subscription with at least 30 days' written notice; other terms and added services depend on the order. The public Terms do not provide a general subscription-refund or downgrade policy. Customers have an opportunity to obtain a Client Data backup during the term and for 30 days after termination. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | The public MSA and Privacy Policy describe industry-standard measures, encryption/SSL, firewalls, access controls, breach process, U.S.-based servers, and privacy/service-provider roles. ServiceDax did not locate a Coperniq-specific public SOC 2/ISO artifact, CSA STAR record, TrustPartners listing, public DPA, complete subprocessor register, or public trust-center artifact. | The conditionally applicable Simpro Platform DPA describes TLS 1.2+ in transit, Serpent 256 or AES 256 encryption on disk, daily tested offsite backups, internal access controls, regular penetration tests, weekly scans, and a SOC 2 Type 1 statement. ServiceDax did not inspect the report, auditor, period, system boundary, or criteria, so the statement is recorded as vendor contractual language rather than independently verified assurance. |
| Data exit | After expiration or termination, the MSA provides 14 days of limited platform access to export one copy of stored Customer Content/Data, then says Coperniq has no further obligation. CSV export and broad API/file-retrieval paths are documented, but public material does not promise a complete export manifest, media/audit-history scope, re-importability, assisted exit, deletion certificate, or backup-retention deadline. | The Terms provide a 30-day post-termination opportunity to obtain a Client Data backup. The DPA provides covered data a 30-day retention period followed by deletion or return at the customer's election, subject to legal and backup exceptions. Public material does not define a complete export manifest, formats, media and history coverage, re-importability, exit assistance, deletion evidence, or the final backup-media expiry date. |
| Independent reviews | 15 | 1663 |
| Research date | 2026-10-07 | 2026-09-22 |
| Profile updated | 2026-10-14 | 2026-09-22 |
| Operational fit (max 22) | 19 | 22 |
| Integration & data sync (max 14) | 12 | 13 |
| Adoption & mobile (max 14) | 10 | 13 |
| Support & reliability (max 14) | 7 | 14 |
| Commercial clarity (max 10) | 5 | 4 |
| Security, privacy & exit (max 18) | 8 | 9 |
| Company transparency (max 8) | 6 | 8 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.