Coperniq vs ServiceMonster: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Coperniq and ServiceMonster. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Coperniq | ServiceMonster |
|---|---|---|
| Documented score | C 67/100 | B 78/100 |
| Evidence confidence | High | High |
| Location | San Francisco, California notice address; public Facebook and app-store records also show San Diego addresses that Coperniq has not publicly reconciled | Bellingham, Washington, United States |
| Legal entity | Coperniq Inc., a Delaware corporation in the public MSA; state file number/certificate of good standing was not retrieved | ServiceMonster LLC |
| Phone | Corporate site: +1 619-279-5504; Google Play developer contact: +1 858-405-6465 | (888) 901-3300 |
| Pricing | Current public list prices are Field at $90/user/month and Office at $200/user/month. Platform seats, Coperniq Intelligence, and voice agents are separately priced; the public page does not show those rates, minimums, implementation fees, taxes, usage charges, billing cadence, or trial terms. | Monthly prices are $99.99 for Basic with one user, $199.99 for Grow with five users, and $279.99 for Premier with ten users. Annual-billing equivalents are $79.99, $149.99, and $229.99 per month. The page states no setup fees, a 14-day trial without a card, and additional-user fees. |
| Contract | The public MSA makes term, start/end dates, and subscription fees Order-Form dependent. Unless an Order Form says otherwise, fees are due in advance, payable within 30 days, and described as non-refundable and non-cancellable. Public material did not establish ordinary convenience cancellation, auto-renewal/non-renewal, or a separate refund policy. | The pricing page says every subscription tier requires an annual commitment, while the applicable Order Form controls the subscription term. The terms allow customers to request return of Customer Data within 30 days after expiration or termination. |
| Third-party assurance | Vendor security controls documented | Gated trust-center artifact |
| Security | The public MSA and Privacy Policy describe industry-standard measures, encryption/SSL, firewalls, access controls, breach process, U.S.-based servers, and privacy/service-provider roles. ServiceDax did not locate a Coperniq-specific public SOC 2/ISO artifact, CSA STAR record, TrustPartners listing, public DPA, complete subprocessor register, or public trust-center artifact. | ServiceMonster's public Vanta Trust Center lists a controlled-access resource titled ServiceMonster SOC 2 Type 2 Report 8.30.25.pdf and current control categories. ServiceDax verified the listing but did not inspect the private report or its scope. |
| Data exit | After expiration or termination, the MSA provides 14 days of limited platform access to export one copy of stored Customer Content/Data, then says Coperniq has no further obligation. CSV export and broad API/file-retrieval paths are documented, but public material does not promise a complete export manifest, media/audit-history scope, re-importability, assisted exit, deletion certificate, or backup-retention deadline. | The terms document a 30-day window to request return of Customer Data after expiration or termination. The reviewed public material does not establish a complete export manifest, formats, fees, retention timing, or recovery-continuity process. |
| Independent reviews | 15 | 206 |
| Research date | 2026-10-07 | 2026-09-15 |
| Profile updated | 2026-10-14 | 2026-09-15 |
| Operational fit (max 22) | 19 | 19 |
| Integration & data sync (max 14) | 12 | 13 |
| Adoption & mobile (max 14) | 10 | 11 |
| Support & reliability (max 14) | 7 | 8 |
| Commercial clarity (max 10) | 5 | 7 |
| Security, privacy & exit (max 18) | 8 | 12 |
| Company transparency (max 8) | 6 | 8 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.