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Coperniq vs Menaia: Field Service Software Comparison

Compare the public evidence ServiceDax documented for Coperniq and Menaia. Select another platform below to open a different permanent comparison URL.

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Comparison pointCoperniqMenaia
Documented scoreC 67/100C 60/100
Evidence confidenceHighModerate
LocationSan Francisco, California notice address; public Facebook and app-store records also show San Diego addresses that Coperniq has not publicly reconciledSan Diego, California, United States
Legal entityCoperniq Inc., a Delaware corporation in the public MSA; state file number/certificate of good standing was not retrievedSpecific legal entity not verified in reviewed public materials
PhoneCorporate site: +1 619-279-5504; Google Play developer contact: +1 858-405-6465Enterprise phone support stated; no general public number verified
PricingCurrent public list prices are Field at $90/user/month and Office at $200/user/month. Platform seats, Coperniq Intelligence, and voice agents are separately priced; the public page does not show those rates, minimums, implementation fees, taxes, usage charges, billing cadence, or trial terms.Monthly billing: Starter $134.99/month (3 seats), Core $199.99/month (5), Pro $569.99/month (15); Scale custom. Annual billing is cheaper but billed yearly. Extra seats are $35/month; AI and phone use draw from plan tokens.
ContractThe public MSA makes term, start/end dates, and subscription fees Order-Form dependent. Unless an Order Form says otherwise, fees are due in advance, payable within 30 days, and described as non-refundable and non-cancellable. Public material did not establish ordinary convenience cancellation, auto-renewal/non-renewal, or a separate refund policy.Pricing markets 'no long-term contract,' but its yearly option is billed annually. Terms set the subscription term in the order form, require 30 days' written non-renewal notice by default, and leave committed term fees due.
Third-party assuranceVendor security controls documentedThird-party assurance not located in reviewed public sources
SecurityThe public MSA and Privacy Policy describe industry-standard measures, encryption/SSL, firewalls, access controls, breach process, U.S.-based servers, and privacy/service-provider roles. ServiceDax did not locate a Coperniq-specific public SOC 2/ISO artifact, CSA STAR record, TrustPartners listing, public DPA, complete subprocessor register, or public trust-center artifact.Commercially reasonable administrative, technical, and organizational safeguards are stated. No SOC 2 or ISO artifact was located.
Data exitAfter expiration or termination, the MSA provides 14 days of limited platform access to export one copy of stored Customer Content/Data, then says Coperniq has no further obligation. CSV export and broad API/file-retrieval paths are documented, but public material does not promise a complete export manifest, media/audit-history scope, re-importability, assisted exit, deletion certificate, or backup-retention deadline.Terms say the client owns client data and may request a reasonable export of available data within 30 days after termination. Complete export scope is not specified, and fees may apply.
Independent reviews154
Research date2026-10-072026-09-05
Profile updated2026-10-142026-10-15
Operational fit (max 22)1915
Integration & data sync (max 14)1212
Adoption & mobile (max 14)107
Support & reliability (max 14)78
Commercial clarity (max 10)58
Security, privacy & exit (max 18)84
Company transparency (max 8)66

A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.