Research file · 2026-08-31

Menaia

A new, U.S.-presented operations platform that combines CRM, scheduling, estimates, time tracking, and performance management for service businesses.

This file records what was documented in reviewed public sources on 2026-08-31. It is not a security certification, a legal opinion, or a recommendation. Where something is marked not verified, it means we looked and did not find it publicly — not that it is absent or deficient.

The public record

Location
San Diego, California, United States
Legal entity
Specific legal entity not verified in reviewed public materials
History
2025
Category
Field-service operations, CRM, scheduling, estimating & performance management
Phone
Enterprise phone support stated; no general public number verified
Support
Email, in-app live chat, and a claimed weekday response target

Publicly identified principals

  • Nave Black Co-Founder & CEO

    Public profile describes 12 years of industry experience and growing Attic Projects from one truck to 200+ employees.

    Source
  • Raz Weizman CTO

    Public profile identifies prior founding and technical leadership experience.

    Source

Public operating signals

Official LinkedIn showed about 1.3K followers and roughly four posts monthly in the sampled period, focused on field operations and performance management. The official Instagram showed a smaller, active account with mostly reaction-level engagement.

Source

Pricing, contract, security & exit

Pricing
Core $449/month; Pro $849/month; Scale custom
Contract
30-day notice of non-renewal before the renewal date
Security
Commercially reasonable administrative, technical, and organizational safeguards are stated. No SOC 2 or ISO artifact was located.
Data exit
Terms say the client owns client data. A fixed post-termination retrieval period and complete export scope were not verified.

Third-party assurance

Third-party assurance not located in reviewed public sources

No matching CSA STAR or TrustPartners listing, dedicated trust center, SOC 2, or ISO artifact was located under the searched names. Terms and privacy material describe general safeguards.

Source

Documented capabilities

  • CRM, scheduling, estimates, and time tracking
  • Two-way client texting and crew SMS notifications
  • Mobile apps, onboarding, and data migration

Documented integrations

  • QuickBooks Online permissions for customers, invoices, estimates, and payments
  • Stripe and Zapier
  • API and webhooks on the Scale plan

Looked for, not found in public sources

  • Offline mobile mode
  • GPS-specific time tracking
  • Subcontractor workflow depth

These are gaps in the public record. Ask the vendor directly; several may well exist without being publicly documented.

Score breakdown

Operational fit Field work, sales, estimating, and automation
15/22
Integration & data sync Accounting, ecosystem connections, and API evidence
12/14
Adoption & mobile Field-team usability, onboarding, and offline evidence
7/14
Support & reliability Reachability, published support, and operating evidence
8/14
Commercial clarity Public pricing, billing model, trial, cancellation, and renewal terms
8/10
Security, privacy & exit Third-party assurance evidence, privacy governance, and practical data exit
4/18
Company transparency Named principals, sustained operating communication, and review context
6/8
Public-Evidence Fit & Exit Score
60/100

How each dimension is scored ↗

Independent review signals

  • G2 4.7/5 from 3 reviews

G2 displayed 4.7/5 from three organic, validated reviews; two were also marked verified current user. Three reviews is too small a sample to read as broad market validation.

Small sample: 3 total reviews across all platforms. Ratings drawn from samples this size are not a reliable measure of broad market experience, in either direction.

Ratings belong to the platforms shown and were read on 2026-08-31. We do not host reviews, and we never convert review sentiment into a security or exit-readiness claim.

What to ask before you sign

  • Identify the contracting legal entity before signing.
  • Request a DPA and any independent assurance artifacts.
  • Confirm full export format, fees, and the post-termination access period.

Source trail

Class A: legal, regulatory, product, or registry material. Class B: vendor-published support or product material. Class C: independent review platform or community source.

Something here out of date or wrong? Request a correction ↗