Simpro vs Upvoit: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Simpro and Upvoit. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Simpro | Upvoit |
|---|---|---|
| Documented score | B 83/100 | C 64/100 |
| Evidence confidence | High | Moderate |
| Location | Global supplier with a published Miami headquarters and offices in the United States, Australia, New Zealand, and the United Kingdom | Ahmedabad, India |
| Legal entity | The contracting entity varies by region and order: Simpro Software Ltd. for the Americas, Simpro Software Ltd. (UK) for Europe, Simpro Software New Zealand Limited for New Zealand, and Simpro Software Pty Ltd for Australia and other regions | Excelhunters Technologies Pvt Ltd |
| Phone | U.S./Canada sales: +1 855 338 6041; regional phone routes are also published | +1 7603 380 062 |
| Pricing | Quote-based. Simpro describes a Base Plan, separate add-ons, monthly or annual billing, and an initial setup fee tied to onboarding, training, migration, customization, and support. It does not publish dollar rates, add-on prices, or a complete cost example. | $20/user/month monthly; $18 quarterly; $16 annual; 14-day trial after a demo |
| Contract | The current Terms use automatic renewal. Either party may end a monthly subscription with at least 30 days' written notice; other terms and added services depend on the order. The public Terms do not provide a general subscription-refund or downgrade policy. Customers have an opportunity to obtain a Client Data backup during the term and for 30 days after termination. | Monthly or annual terms auto-renew. The pricing page says cancel anytime, while the terms require 30 days' notice before the subscription term ends; paid fees are non-refundable. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | The conditionally applicable Simpro Platform DPA describes TLS 1.2+ in transit, Serpent 256 or AES 256 encryption on disk, daily tested offsite backups, internal access controls, regular penetration tests, weekly scans, and a SOC 2 Type 1 statement. ServiceDax did not inspect the report, auditor, period, system boundary, or criteria, so the statement is recorded as vendor contractual language rather than independently verified assurance. | Encrypted storage and daily backups are claimed. The privacy policy says data may be processed in India or other service-provider countries. No independently verified SOC 2 or ISO evidence was located. |
| Data exit | The Terms provide a 30-day post-termination opportunity to obtain a Client Data backup. The DPA provides covered data a 30-day retention period followed by deletion or return at the customer's election, subject to legal and backup exceptions. Public material does not define a complete export manifest, formats, media and history coverage, re-importability, exit assistance, deletion evidence, or the final backup-media expiry date. | PDF and Excel report export is documented. The terms say customers have 30 days to export after termination, then separately say Upvoit may delete data after 14 days. Full export scope and formats are not defined. |
| Independent reviews | 1663 | 3 |
| Research date | 2026-09-22 | 2026-09-08 |
| Profile updated | 2026-09-22 | 2026-10-15 |
| Operational fit (max 22) | 22 | 18 |
| Integration & data sync (max 14) | 13 | 11 |
| Adoption & mobile (max 14) | 13 | 7 |
| Support & reliability (max 14) | 14 | 9 |
| Commercial clarity (max 10) | 4 | 9 |
| Security, privacy & exit (max 18) | 9 | 5 |
| Company transparency (max 8) | 8 | 5 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.