ServiceMonster vs Upvoit: Field Service Software Comparison
Compare the public evidence ServiceDax documented for ServiceMonster and Upvoit. Select another platform below to open a different permanent comparison URL.
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| Comparison point | ServiceMonster | Upvoit |
|---|---|---|
| Documented score | B 78/100 | C 64/100 |
| Evidence confidence | High | Moderate |
| Location | Bellingham, Washington, United States | Ahmedabad, India |
| Legal entity | ServiceMonster LLC | Excelhunters Technologies Pvt Ltd |
| Phone | (888) 901-3300 | +1 7603 380 062 |
| Pricing | Monthly prices are $99.99 for Basic with one user, $199.99 for Grow with five users, and $279.99 for Premier with ten users. Annual-billing equivalents are $79.99, $149.99, and $229.99 per month. The page states no setup fees, a 14-day trial without a card, and additional-user fees. | $20/user/month monthly; $18 quarterly; $16 annual; 14-day trial after a demo |
| Contract | The pricing page says every subscription tier requires an annual commitment, while the applicable Order Form controls the subscription term. The terms allow customers to request return of Customer Data within 30 days after expiration or termination. | Monthly or annual terms auto-renew. The pricing page says cancel anytime, while the terms require 30 days' notice before the subscription term ends; paid fees are non-refundable. |
| Third-party assurance | Gated trust-center artifact | Vendor security controls documented |
| Security | ServiceMonster's public Vanta Trust Center lists a controlled-access resource titled ServiceMonster SOC 2 Type 2 Report 8.30.25.pdf and current control categories. ServiceDax verified the listing but did not inspect the private report or its scope. | Encrypted storage and daily backups are claimed. The privacy policy says data may be processed in India or other service-provider countries. No independently verified SOC 2 or ISO evidence was located. |
| Data exit | The terms document a 30-day window to request return of Customer Data after expiration or termination. The reviewed public material does not establish a complete export manifest, formats, fees, retention timing, or recovery-continuity process. | PDF and Excel report export is documented. The terms say customers have 30 days to export after termination, then separately say Upvoit may delete data after 14 days. Full export scope and formats are not defined. |
| Independent reviews | 206 | 3 |
| Research date | 2026-09-15 | 2026-09-08 |
| Profile updated | 2026-09-15 | 2026-10-15 |
| Operational fit (max 22) | 19 | 18 |
| Integration & data sync (max 14) | 13 | 11 |
| Adoption & mobile (max 14) | 11 | 7 |
| Support & reliability (max 14) | 8 | 9 |
| Commercial clarity (max 10) | 7 | 9 |
| Security, privacy & exit (max 18) | 12 | 5 |
| Company transparency (max 8) | 8 | 5 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.